Copyright Infringement Policy (DMCA)

Effective 7 September 2026. Service operator: Utgard LLC, registration number HE 439217, Arch. Makariou III, 155, Office 301, 3027 Limassol, Cyprus (“Operator”, “we”).

1. Scope. The Operator provides a technical platform for access to television channels and related services (account area, playlists, programme guide, help materials) at tv.utgard.tv and associated domains (the “Service”). We respect intellectual property rights and respond to properly submitted notices of alleged infringement under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512), Regulation (EU) 2022/2065 (Digital Services Act, Articles 16–17 and 20) and, for users in Russia, Article 1253.1 of the

Civil Code and Article 15.7 of Federal Law No. 149-FZ.

2. Designated Agent. Send all notices only to: Copyright Compliance Officer, Utgard LLC, e-mail [email protected], postal address

Utgard LLC, Arch. Makariou III, 155, Office 301, 3027 Limassol, Cyprus. Messages sent to support, chat or social accounts are not notices under this policy. The agent is registered with the U.S. Copyright Office DMCA Designated Agent Directory .

3. Required contents of a notice (17 U.S.C. § 512(c)(3)(A); DSA Art. 16(2)): (a) a physical or electronic signature of a person authorised to act for the rights owner; (b) identification of the copyrighted work claimed to be infringed or, for multiple works, a representative list; (c) identification of the material to be removed or disabled and information reasonably sufficient to locate it (URLs; for a channel: channel name, date and time, stream identifier from the playlist, screenshot if possible); (d) your contact information: name, organisation, postal address, telephone, e-mail; (e) a statement that you have a good-faith belief that the use is not authorised by the owner, its agent or the law; (f) a statement that the information is accurate and, under penalty of perjury, that you are authorised to act on behalf of the owner of an exclusive right; (g) for DSA notices, a confirmation of good faith and accuracy.

Incomplete notices are returned with a list of missing elements; response times run from receipt of a complete notice.

4. What we do. We acknowledge receipt within one business day, review completeness and, where the notice is substantiated, remove or disable access to the material expeditiously — normally within 72 hours and no later than five business days. We notify the user or supplier who provided the material and forward a copy of the notice. We send the notifier a reasoned statement of the decision (DSA Art. 17). We keep a log of notices and actions.

5. Counter-notification (17 U.S.C. § 512(g)(3)). If your material was removed by mistake, send the agent: your signature; identification of the removed material and its former location; a statement under penalty of perjury that you have a good-faith belief the removal was a mistake or misidentification; your name, address and telephone; consent to the jurisdiction of the federal district court for your address (or, if outside the U.S., any district in which the Operator may be found) and acceptance of service from the notifier. We forward the counter-notification to the notifier; unless they inform us within 10–14 business days that they have filed a court action, access may be restored.

6. Repeat infringers. We terminate accounts and suppliers that repeatedly infringe: two substantiated notices within 12 months lead to a warning and restriction, a third to termination. Records are kept per account and per content supplier.

7. Misrepresentation. Anyone who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, is liable for damages including costs and attorneys’ fees (17 U.S.C. § 512(f)).

Manifestly unfounded notices submitted repeatedly may be refused (DSA Art. 23).

8. Internal complaints (DSA Art. 20). A user whose material was removed or whose account was restricted may complain to [email protected] within six months; complaints are reviewed by people, not automatically.

9. Russian procedure. A rights holder may file a statement under Article 15.7 of Law 149-FZ containing the information listed in section 3; absent evidence of lawful placement, the material is removed within 24 hours of receipt. The Operator acts as an information intermediary within the meaning of Article 1253.1 of the Civil Code.

10. Personal data. Notice data is processed to handle the notice and may be shared with the party that provided the material and, on request, with competent authorities.

11. Changes. We may update this policy; the current version is always at tv.utgard.tv/en/dmca.